Privacy policy

Last Updated: July 31, 2026

Overview

At Tarantella, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, subscribe to our newsletter, or otherwise interact with us.

Our online store is powered by Shopify, which securely processes your information to help us provide our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment and transaction information (processed securely through our payment providers)
  • Order history
  • Products viewed, added to cart, or purchased
  • Device information, browser type, IP address, and cookies
  • Communications you send to us through email, contact forms, or social media

2. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.
  • Automatically through cookies and similar technologies when you browse our website.
  • Through Shopify and trusted third-party service providers that help us operate our business.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Process payments securely.
  • Ship your purchases.
  • Manage returns and exchanges.
  • Provide customer support.
  • Communicate with you regarding your orders.
  • Improve our website, products, and customer experience.
  • Send marketing emails or newsletters if you have chosen to receive them.
  • Detect fraudulent or unauthorized activity.
  • Comply with legal obligations.

4. Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may send you emails about new collections, promotions, events, and other brand news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. Sharing Your Information

We do not sell your personal information.

We only share your information when necessary to operate our business, including with:

  • Shopify, our ecommerce platform.
  • Payment providers that securely process transactions.
  • Shipping and logistics providers that deliver your orders.
  • Service providers who help us operate our website and business.
  • Government authorities if required by applicable law.

Each of these providers only receives the information necessary to perform their services.

6. Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart.
  • Save your preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Provide a better shopping experience.

You may disable cookies through your browser settings, although some features of our website may not function properly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

Payments are processed through secure third-party payment providers. Tarantella does not store your complete credit or debit card information.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders.
  • Maintain your customer account (if applicable).
  • Comply with legal, accounting, and tax obligations.
  • Resolve disputes or enforce our policies.

9. Your Rights

Depending on your country or region, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Withdraw your consent for marketing communications.
  • Request a copy of your personal information where applicable.

To exercise any of these rights, please contact us using the information below.

10. International Customers

Tarantella sells products internationally, including customers in Mexico and the United States.

Your personal information may be processed or stored in countries other than your own through Shopify and our trusted service providers. We take reasonable measures to ensure your information remains protected.

11. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those third-party websites.

12. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will delete that information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.

Customer Care
orders@tarantellatarantella.com

General Inquiries
hello@tarantellatarantella.com

Press Inquiries
press@tarantellatarantella.com

Partnerships & Stockists
partners@tarantellatarantella.com